Description:
A 21-page training handbook for TB control managers on how to communicate effectively via the two channels: (i) interpersonal channel; (ii) mass media channel. Interpersonal communication involves all forms of direct interaction including conversations, letters, telephone calls and emails, etc. Mass mass includes TV, radio and newspapers, etc.
Agency:
WHO SEARO
Reference:
WHO SEARO (2008). Leadership and Strategic Management for TB control Managers. Module 6: Communication Skills
